General Terms and Conditions for Sale
1. Introduction
At DJ Associates, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.2. Products & Services
We deal in electrical products, including but not limites to:
- Switchgear
- Contactors
- Relays
- Industrial electrical components
- Accessories form authorized brands
All products listed are subject to availability and may ne updated or discontinued without notice.
3. Pricing & Payment
- All prices are listed in INR (₹) unless specified otherwise.
- Prices are subject to change without prior notice due to market fluctuations.
- Orders will be processed only after full payment is received unless agreed otherwise.
- We reserve the right to cancel any order due to pricing errors or stock issues.
4. No Return / No Refund Policy
All sales are final. We maintain a strict NO RETURN and NO REFUND policy.
- Products once sold will not be taken back or exchanged.
- Customers are advised to verify specifications, model numbers, and compatibility before placing the order.
- No claims will be accepted after delivery is completed.
Exception (only if applicable):
- Damaged or defective products must be reported within 24 hours of delivery with proper proof (photos/videos).
- Resolution will be subject to the manufacturer’s warranty policies.
5. Order Acceptance & Cancellation
- We reserve the right to accept or reject any order at our discretion.
- Orders once confirmed cannot be canceled by the customer.
- In the event of cancellation by us, a full refund will be issued.
6. Delivery and Shipping
- Delivery timelines are indicative and may vary due to logistics or external factors.
- We are not responsible for delays caused by courier services or unforeseen circumstances.
- Risk of loss transfers to the buyer upon dispatch of the product.
7. Warranty & Liability
- Products are covered under the manufacturer’s warranty (if applicable).
- We are not responsible for:
- Improper installation
- Misuse or negligence
- Electrical faults due to incorrect application
- Liability is limited to the value of the product sold.
8. Use of Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access
- Misuse of product information or pricing
9. Intellectual Property
All content on this website (logos, images, descriptions) is the property of D J ASSOCIATES and protected by applicable laws.
10. Limitation of Liability
We shall not be liable for:
- Indirect or consequential damages
- Loss of business or profits
- Delays or disruptions beyond our control
11. Governing Law
These Terms shall be governed by the laws of India.
Jurisdiction: Ahmedabad, Gujarat
12. Contact Information
For any queries, contact us:
D.J. Associate
GF 7 & 8 , Wall Street-2, Opp. Orient Club,
Ellisbridge, Ahmedabad – 380006
Email: djassociates.2011@gmail.com
Phone: +91 9712946766/ +91 9978957533
13. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised terms.